Need help with a download?

Having trouble accessing a purchased kit or free resource? Tell us what happened and we’ll help. Use the email address you entered at checkout or signup.

Purchased downloads are available immediately after checkout and are also emailed to you. Missing an email for a paid kit or free resource? Check Spam or Junk and mark it “Not spam.” If you still need help, use the support form below.

You can also reach us at info@brightspotpeople.com.

Please do not include employee records, medical information or payment details.